Six Benefits of Effective Public Information Officers
Public information officers play an integral role in the fire service that extends far beyond public relations and media interactions. More from Christine Townsend.
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The Company Officer’s Role in Public Information
Stuart Marrs considers public information as a tactical objective and argues that company officers ought to engage with the local media.
Humpday Hangout: Fire Officers and the PIO’s Role
Frank Ricci and company speak to their guests about fire officers as well as the role of the public information officer (PIO).
Be First, Be Right, Be Credible: Communicating During Emergencies
How fire departments manage the information stream can bolster your agency—or not. Dave Donohue on managing the information flow for emergency incidents.
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Harris County Public Information Officer Re-Appointed to FCC Committee
Harris County Office of Homeland Security and Emergency Management (HCOHSEM) Public Information Officer, Francisco Sánchez, Jr. has been re-appointed by the Federal Communications Commission (FCC) to continue serving on the Communications Security, Reliability, and Interoperability Council (CSRIC).
Fire Department Interviews and the Informational Vacuum
Are we educating potential firefighter candidates about all aspects of the job? Mandy George enumerates the reasons why we ought to.
Firefighter Training: Free Program on the Public Information Officer’s Role
The Firefighters Support Foundation’s (FSF) newest free training program, Public Information Officer: Roles and Responsibilities, is now available.
Public Information Officers: Are We “Accidentally” Sending the Wrong Message?
The fire service must work to change public perceptions about neglectful fires, and public information officers' word choice can help do so. Ed Ruckriegel and Denise DeSerio write about using words that best support the fire service's mission.
The Value of a Public Information Officer
Telling your community about your department's duties and activities makes a huge impact when it comes time to get help with your department's funding needs. Antoine Tribble talks about how a public information officer increases your department's visibility.
The Public Information Officer: A Multifaceted Role
"Car 1103. Scene of an apartment fire; 2nd alarm; code 701 firefighter. Incident command requesting the PIO ...."