Kim Scott's randical candor boxes

Difficult Conversations: Ways to Improve Firefighter Performance

By having difficult conversations, you can help to coach and mentor your firefighting personnel for positive change.
Group of firefighters

Office with a View

Fire departments must enable company officers to spend more time working with their firefighters than they do behind a desk, Marc Aloan says.
David M. Conley

All In: Maximizing Team Strengths for Better Fire Department Performance

Teamwork is essential for fire service success. David Conley on some of the attributes of high-performance fire department teams.
Firefighters trainin on door forcible entry

Gap-Set-Force: Labor and Management Relationships

The steps necessary for successful forcible entry parallel the steps that can enhance labor and management relationships, writes Dr. Lindsay Judah.
Indianapolis firefighters

It’s Not the Calls: Firefighter Mental Health and Organizational Leadership

When we are unable to address our true sources of pain, healing remains elusive. Dena Ali considers the mental health impacts of bad leaders.
New Haven chief John Alson and firefighters

Diminishing Your Own Command: Yet More Leadership Fails

P.J. Norwood and Frank Ricci offer more leadership “fails” that can undermine any fire department leader’s ability to command.
fire service leaders at table

Diminishing Your Own Command: More Leadership Fails

Frank Ricci and P.J. Norwood consider additional leadership “fails” that undermine fire service leaders’ ability to command.