Smith Micro Keeps Metro Police Officers Connected

Smith Micro Software, Inc. (NASDAQ: SMSI), a provider of wireless and mobility solutions, announced its enterprise connection management solution, QuickLink® Mobility, has been selected by the District of Columbia, Office of Unified Communications (OUC) for deployment by the DC Metropolitan Police Department (MPDC), the tenth largest police agency in the United States. Smith Micro will demonstrate QuickLink Mobility and other solutions for Public Safety at the APCO Conference & Expo, August 19-22.

“The Office of Unified Communications selected Smith Micro’s Mobile VPN solution to enable our public safety partners to stay connected while in the field. We needed a reliable connection solution that allows access to data over a secure mobile broadband network”

OUC provides centralized, District-wide management of public safety voice radio technology and other wireless communication systems and resources. Tasked with handling almost 2 million “911” calls in the District of Columbia each year, the OUC handles call traffic from the MPDC, Fire and Emergency Medical Services (FEMS) and customer service operations, and oversees all land and mobile radio systems tied to the response network.

“The Office of Unified Communications selected Smith Micro’s Mobile VPN solution to enable our public safety partners to stay connected while in the field. We needed a reliable connection solution that allows access to data over a secure mobile broadband network,” said Jennifer Greene, OUC Director. “The Smith Micro QuickLink Mobility solution offers a seamless transition between commercial mobile and secure Wi-Fi, as well as a platform for multiple operating systems.”

“QuickLink Mobility puts the OUC’s IT team in command and control of mobile devices, offering secure connection policies that comply with their requirements,” said Ken Shebek, Vice President at Smith Micro Software. “Our leadership in enterprise connection management is the result of deploying millions of wireless connectivity products through our mobile operator partners and direct to corporate customers over the years. We are pleased to support the District of Columbia’s public safety workforce out in the field, where reliable and secure wireless access is mission critical.”

The District of Columbia OUC selected QuickLink Mobility for its ability to deliver an end-to-end solution that incorporated best-of-breed connection management, security, policy management and deployment in a single, easy-to-use package. Of major importance was Smith Micro’s ability to incorporate advanced authentication for mobile systems which provides compliance with Criminal Justice Information Services (CJIS) access requirements. Smith Micro collaborated with OUC to ensure that police officers in the field could maintain seamless access to all 3G and Wi-Fi connections from mobile devices in their vehicles, with persistent access to back-office applications through a simple user interface.

QuickLink Mobility is comprised of the following components:

  • Unified client software for both connectivity and security features and policies
  • Deployment server for configuring and updating the client with connectivity and security policies
  • Security gateway for VPN connections and session persistence

QuickLink Mobility is a core component of the Mobility Command Center and is built on the same core technologies used in Smith Micro’s Experience Manager™ platform, helping mobile operators, device manufacturers and enterprises simplify, secure and enhance the mobile experience while optimizing network and device resources. For more information visit:

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