The new facility enhances service capabilities for customers across eastern Oklahoma, featuring advanced repair and maintenance services for Pierce fire apparatus.
APPLETON, Wis. (February 15, 2024) – Pierce Manufacturing Inc., an Oshkosh Corporation (NYSE:OSK) business, is proud to announce authorized Pierce dealer, Conrad Fire Equipment, has opened a new service center located south of central downtown Tulsa, Oklahoma, at 1320 West 41st Street. This strategic expansion aims to provide more convenient and comprehensive service solutions for customers in eastern Oklahoma.
“Our team has operated with a single service center with mobile technicians covering the entire state,” said Joe Schultz, vice president of service at Conrad Fire Equipment. “Our new service facility in Tulsa provides an additional mobile service dispatch center for our technicians and space for more extensive repairs.”
The Tulsa service center features a large main bay with a pull-through design, a large additional bay door for alternative truck positioning, and comfortable accommodation for three to four trucks simultaneously. The service center is staffed with Pierce Master Technicians and EVT-certified technicians, capable of providing industry-leading Pierce warranty service and quality repair.
Services offered include preventive maintenance schedules (quarterly, semi-annually, annually), electrical systems diagnosis and repair, brakes, steering, suspension and alignments, drive-train services, oil and fluid sample testing, pump testing, maintenance and repair, ladder cleaning and repair, ladder testing through a third-party, generator service, and lighting upgrades.
“Our customers appreciate the investment we’re making and our technicians are excited about the enhanced working conditions and capabilities,” Schultz added. “With this new center, we’re not only expanding our physical footprint but also our ability to serve our customers more effectively.”
The Tulsa center, which opened in late 2023, supports Conrad Fire Equipment’s growing network, ensuring coverage of all major metros across the three states served. The addition of this facility underscores Conrad Fire Equipment’s dedication to delivering exceptional service and support to the firefighting community.
For more information about Pierce’s extensive dealer network and Conrad Fire Equipment’s new service center in Tulsa, Oklahoma, visit www.piercemfg.com.
